FAQ

It depends on where the story is and who is free that day. We are based in Chichester and work mainly across the south of England, so nearby locations are the quickest. Tell us the location and your deadline when you call, and we will say honestly whether we can make it before you commit.

We deliver in the format your bulletin or online channel asks for, including broadcast-ready files, web versions and clips cut for social feeds. Please give us your technical specification at the start, such as frame rate, resolution and loudness target. If you do not have one, we will propose a sensible default.

Yes. Captioning is part of our video editing and delivery work, and Priya Nair, our senior video editor, finishes most of it. We can burn captions into the picture or supply a separate caption file. Send us any house style for names and spellings so the text matches your other output.

We do. Our studio sets are lit for bulletins and interviews, with presenters, autocue and multi-camera direction led by Tom Fletcher. You can bring your own presenter or ask us about options. Share your script or running order beforehand so the recording runs to time.

Yes. Our remote interview packages cover short, well-lit recordings on location or by remote link. For a remote guest we ask them to sit near a window or lamp, use headphones and a stable connection. We send simple instructions ahead so they know what to expect.

Fair reporting and accuracy are two of our stated values. We check names, titles and place details against what you supply, and we do not cut interviews in a way that changes what someone meant. If a clip raises a concern, we flag it to you before delivery instead of after.

That is what our newsroom workflow setup is for. We look at how footage moves from ingest to edit, sign-off and delivery, then tidy the steps that cause delays. We explain what we propose in plain terms, and your team decides what to adopt.

Send an enquiry through the contact page with the story, location and deadline. We reply with a written quotation or confirmation, and once the work is agreed we issue an invoice payable by bank transfer. Nothing is paid on this website. Cancellations and refunds follow our payment and refund policy.